- Help caseworkers and supervisors manage caseloads and better match services to family strengths, needs and risks.
- Provide managers and directors with tools for spotting patterns and understanding how to best allocate resources, deploy services and improve practice.
- Afford all users the opportunity to interact directly with data and share their insights and hypotheses.
- Dashboard features robust, interactive charts -- including bar charts, tree diagrams and icicle plots -- allowing for better trend analysis and pattern recognition. Information is presented across cases/families/cohorts to help identify opportunities to not only conduct more in-depth program evaluations, but also take immediate action.
- Dashboard configuration allows users to select metrics relevant to their area of practice, thus serving the needs of multiple audiences (caseworker, supervisor, agency manager, researcher).
- Completely drillable diagrams allow for high-level visualization, along with the ability to drill down to operational case details.
- Multiple measures are integrated, as a set, into the single dashboard to allow for identification of relationships between activities that may not be otherwise evident. Readily accessible metrics metadata allows users to understand calculation logic, why a given metric is important to good practice, and how a trend relates to agency baselines and standards.
- The application is supported by a comprehensive analytical repository, allowing for more sophisticated calculations with the ability to call external statistics packages, such as R, for causal and predictive analysis.
- Integrated social networking features, such as comments, favorites and news feeds, encourage conversations about data and sharing of hypotheses about how to improve results.